ionos.mx Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Office Operational

Office 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Online Accounting Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

eCommerce Operational

Online Store Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

Mantenimiento del sistema SAP

Completed - The scheduled maintenance has been completed.
Feb 23, 04:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 01:00 CST

Scheduled - Con el fin de garantizar que siempre puedas utilizar nuestros servicios de forma segura, realizamos regularmente trabajos de mantenimiento en el sistema.

Durante este tiempo, no podrás acceder a la información de facturación a través de tu cuenta de cliente. Además, es posible que nuestro servicio de Atención al Cliente tampoco pueda responder a todas las preguntas relacionadas con tu cuenta. Nos disculpamos por cualquier inconveniente que esto pueda causar.

Por supuesto, trataremos de mantener el tiempo de inactividad al mínimo y una vez que se complete la actualización, todos los servicios serán restaurados.

Gracias por tu comprensión.
Feb 21, 11:14 CST

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Aviso de falla

Resolved - La cuestión se resolvió.
Feb 19, 06:46 CST

Identified - Debido a un problema técnico en los sistemas de la Atención al Cliente, nuestro servicio de Atención al Cliente no puede responder a todas las preguntas relacionadas con tu cuenta.
Feb 19, 06:18 CST

Incidencias en algunas secciones de la cuenta de cliente

Resolved - La cuestión se resolvió.
Feb 19, 06:46 CST

Identified - Durante este mantenimiento, el acceso a algunas áreas del Panel de Control puede estar limitado.
Feb 19, 05:55 CST

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

Mantenimiento del sistema SAP

Completed - The scheduled maintenance has been completed.
Feb 16, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:00 CST

Feb 14, 2020

No incidents reported.

Feb 13, 2020

Aviso de falla

Resolved - La cuestión se resolvió.
Feb 13, 03:35 CST

Identified - Es posible que algunos clientes no puedan ver su factura en la cuenta de cliente
Feb 13, 02:22 CST

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.